Terms of Use, Disclaimer, and Privacy Policy

Terms of Service

By using this website, you specifically agree to be bound by these terms of use, our privacy policy, and our legal disclaimer. If you do not agree to be bound by the foregoing, discontinue using this website.

This website and the materials contained herein have been prepared by Grupo Kaltex, S.A. de C.V., or representatives thereof, for general informational purposes only. Information contained on this website does not constitute legal, accounting, tax, career or other professional advice of any kind.

Online Privacy Statement (“Privacy Statement”)

  1. Scope

KALTEX is a global organization, with legal entities, business processes, management structures and technical systems that cross borders. This Privacy Statement applies to all KALTEX owned website domains, including social media sites and those of our wholly owned subsidiaries (“Website”), except that a privacy policy or statement specific to a particular KALTEX program, product, or service may supersede or supplement this Privacy Statement.

KALTEX is committed to protecting our customers’ right to privacy. For the purposes of this Privacy Statement a “customer” (or “you”) is anyone ordering, registering or making use of a Website. This Privacy Statement does not apply to any companies that KALTEX does not wholly own or to people that KALTEX does not employ or manage.

  1. Your Right to Privacy

Personal identifiable information is data that could identify a specific individual such as name, addresses, e-mail addresses, and telephone numbers (“PII”). Where a customer voluntarily chooses to supply KALTEX with its PII this data will be used exclusively for providing our customer with the information or service requested by him/her under the terms and conditions made available for him to consult prior to his/her disclosure of PII. Furthermore, KALTEX does not sell or otherwise release your PII to third parties for the purpose of allowing them to market their products and services to you.

  1. Your Privacy Preferences

Your browser may have cookies switched on. A “cookie” in this context, is a small file which is placed on your hard drive when you visit a website.

By continuing to use this Website, you agree to KALTEX’s use of cookies for the limited purposes described above.

At KALTEX we promote a culture of transparency around privacy and believe that the more information you have about your privacy settings the better you will be able to control the PII you disclose.

  1. Links to Non-KALTEX websites

Our Websites may contain links to other sites which are outside our control and are not covered by this Privacy Statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy statement, which may differ from ours. We encourage you to read the privacy statements on the other websites you visit.

KALTEX may also provide social media features that enable you to share information with your social networks and to interact with KALTEX on social media sites (i.e. KALTEX’s Official Facebook Page). Your use of these features may result in collection or sharing of information about you, depending on the privacy preferences that you set up in your account and on the social media site you are using. We encourage you to review the privacy policy and settings on the social media sties with which you interact to makes sure you understand the information that may be collected, used and shared by those sites.

  1. Collection of PII

If during the customer’s visit to a Website, the customer orders products or services, enters a competition or submits other information to KALTEX, the customer may be providing KALTEX with PII.

KALTEX does not knowingly collect information from children. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

  1. Sensitive Information

Sensitive Personal Data is information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or health or sexual orientation of an individual. Please do not submit any sensitive personal data to KALTEX. We are not interested in collecting, using, storing or otherwise processing this type of information.

  1. Use of PII

KALTEX collects, exports, and uses PII to better serve its customers. Such collection is done with appropriate notice and consent along with required filing with data protection authorities, where required.

  1. The Purpose of KALTEX’s Data Retention

PII is held for the lifetime that your subscription is kept active through their use. Your subscription helps KALTEX contact you effectively. KALTEX does not collect any additional information about you other than outlined above.

  1. International Transfers

KALTEX may share its customer’s PII with other companies within the KALTEX Group, and/or third party suppliers that process data on our behalf.

Since KALTEX operates globally, this may mean that we could transfer our customer’s data to other countries, including countries outside the European Economic Area (EEA). In all circumstances, KALTEX will take steps to ensure that the required filing with data protection authorities are made thereby ensuring that your PII receives the same level of protection as within the EEA and that this data is kept secure and used only in accordance with our instructions and for the purposes we have indicated to you at the time of collection of the PII, where required.

KALTEX reserves the right to disclose our customer’s PII as required by law or when we believe that disclosure is necessary to protect our right and/or comply with a judicial proceeding, court order, request form a regulator or any other legal process served on us.

  1. Safeguarding Your PII

KALTEX values the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, KALTEX uses reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process.

  1. Changes to this Privacy Statement

We keep our Privacy Statement under regular review and reserve the right to modify this Privacy Statement from time to time. We will place any updates on this Website.

  1. Contact Information

Should you have any questions or comments about any of the above, please contact investors@kaltex.com.mx for assistance.